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LocationSydney (Tempe)
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Employment typeFull Time Permanent co-worker
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DepartmentBusiness & Consumer Insights & Analytics
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Deadline2026-06-26
Remote Analytics Specialist
"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."
Candidate profile (title)
Our team within IKEA
Candidate profile (text) - Default language
At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
Key responsibilities (title)
What you need to know
Key responsibilities (text)
Working at IKEA has its benefits and rewards:
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Additional information:
• Position type: Permanent, full-time (hybrid)
• Internal job title: Remote Analytics Specialist
• Work location: Customer Service Centre (RCMP), Tempe NSW
• Working hours: 9:00am – 5:00pm Monday to Friday, (occasional after-hours to attend global meetings)
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Additional information:
• Position type: Permanent, full-time (hybrid)
• Internal job title: Remote Analytics Specialist
• Work location: Customer Service Centre (RCMP), Tempe NSW
• Working hours: 9:00am – 5:00pm Monday to Friday, (occasional after-hours to attend global meetings)
Team vision ( title)
About this work area
Team vision (text)
As a Remote Analytics Specialist, you’ll turn complex data into clear insights that drive business decisions and improve customer outcomes. Your responsibilities will include, but are not limited to:
• Analyse operational and customer data to identify trends, performance drivers, and root causes.
• Develop and maintain dashboards and reports (primarily in Power BI) to track key metrics and business performance.
• Translate data into actionable insights that inform strategy and continuous improvement initiatives.
• Partner with stakeholders across Sales, Customer Resolutions, and Experience Design to influence decisions and prioritisation.
• Collaborate with global analytics teams to align on tools, frameworks, and best practices.
• Produce regular and ad hoc analysis to support local business needs and strategic initiatives.
• Communicate insights through clear storytelling, tailored to both technical and non-technical audiences.
• Analyse operational and customer data to identify trends, performance drivers, and root causes.
• Develop and maintain dashboards and reports (primarily in Power BI) to track key metrics and business performance.
• Translate data into actionable insights that inform strategy and continuous improvement initiatives.
• Partner with stakeholders across Sales, Customer Resolutions, and Experience Design to influence decisions and prioritisation.
• Collaborate with global analytics teams to align on tools, frameworks, and best practices.
• Produce regular and ad hoc analysis to support local business needs and strategic initiatives.
• Communicate insights through clear storytelling, tailored to both technical and non-technical audiences.
Let's connect
Who you are
Let´s connect
As Remote Analytics Specialist you are or have:
• Experience in a Data Analyst, Business Analyst, or Insights Analyst role.
• Strong SQL skills (BigQuery or similar) with the ability to analyse large datasets.
• Hands-on experience with Power BI or similar visualisation tools.
• Advanced Excel skills and confidence working with complex data.
• Strong communication and data storytelling skills, including PowerPoint.
• The ability to translate data into clear, actionable recommendations.
• Experience working with stakeholders and influencing outcomes across different teams.
• A proactive, self-driven mindset with the ability to manage competing priorities.
• Prior experience of working in eCommerce, or customer operations/contact centres is highly regarded but not essential.
• Experience in a Data Analyst, Business Analyst, or Insights Analyst role.
• Strong SQL skills (BigQuery or similar) with the ability to analyse large datasets.
• Hands-on experience with Power BI or similar visualisation tools.
• Advanced Excel skills and confidence working with complex data.
• Strong communication and data storytelling skills, including PowerPoint.
• The ability to translate data into clear, actionable recommendations.
• Experience working with stakeholders and influencing outcomes across different teams.
• A proactive, self-driven mindset with the ability to manage competing priorities.
• Prior experience of working in eCommerce, or customer operations/contact centres is highly regarded but not essential.
Local section (title)
We need people like you
Local section (text)
At IKEA, work is so much more than a job. Come join us!
Why you will love us
From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.
At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.
Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.
What we all have in common
- Living our values
- Being your unique self, while respecting and including others
- A passion for home furnishing
- Performing & delivering while learning & developing
- Having fun!