Commercial Cafe and Bistro Manager

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."

  • Location
    Cardiff
  • Employment type
    Full Time Permanent
  • Department
    Food & Restaurant
  • Deadline
    2026-03-29
Candidate profile (text) - Default language IKEA Cardiff are looking to welcome a Commercial Food Market & Bistro Manager.

Take charge of a vibrant food destination that brings a taste of Sweden to every IKEA visit. As Commercial Food Market & Bistro Manager, you’ll lead the team behind our takeaway bites and specialty food shop—driving daily operations, delighting customers, and delivering commercial success with every delicious detail.

The Swedish Food Market and Bistro is located after our check-outs and is the last place in-store that our customers will often visit. This is a fast-paced role, where you can provide an affordable and delicious snack, and give our customers the chance to bring our food products home with them.

WHAT WE OFFER

• The start date of employment will be discussed at interview.
• The starting salary for this role is £30,000 per annum, based on competence and experience.
• 39 hours a week, working 5 days per week, including alternate weekends. Full availability to work open shifts to close shifts, up to roughly 10pm, is required.
• We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100’s on High Street retailers.
• Life Assurance of four times your pay, enhanced statutory pension contributions and interest free loans.
• Given Day - Additional days’ paid leave to take at any point during the year, when it's important for you.
• Subsidised co-worker restaurant, allowing you to have affordable, healthy and delicious hot meals, salads, desserts, free tea and coffee, etc. on shift.

...as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/

WHAT YOU'LL NEED TO HAVE

• An enthusiasm for food and leadership experience in a fast-paced environment with the ability to prioritise and organise your own and others workload.
• You have significant commercial knowledge and food safety awareness with experience of working in a food service business.
• Business-minded and goal orientated with a customer focus, ability to make quick decisions and take personal initiatives and open to change.
• Leading others, you will have good communication skills that can assist to build relationships with co-workers and customers.

WHAT YOU WILL BE DOING

• Implement the commercial calendar, seasonal range changes and our IKEA cultural events.
• Secures the appropriate processes and procedures to secure food safety, quality of food, enhance operational efficiency, introduce vitality and to reduce waste.
• Ensure high quality standards of customer experience in the customer restaurant.
• Secure a lean, diverse and hard working team through building IKEA Food competence by empowering co-workers to act on their own initiative
• Ensuring that our customers are always in focus, having a daily dialogue with them and learning from and acting on their feedback.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many.

RECRUITMENT PROCESS INFORMATION

Let us know if you require any adjustments to be made during the interview process as soon as possible.

• Please attach an updated CV and cover letter with your application so we can get to know you better.
• Shortlisted candidates will be invited by email to attend a face-to-face interview.

We understand not everyone will be successful, but we promise to keep you informed either way.

Final offers of employment are contingent upon clear results in mandatory background checks. Backgrounds checks must be completed by all successful candidates. This role requires:
• Medical questionnaire

For any advice or support, email Recruiter ari.davies-ho4@Ingka.ikea.com and I will be happy to help!

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimen­sions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What we all have in common

  • Living our values
  • Being your unique self, while respecting and including others
  • A passion for home furnishing
  • Performing & delivering while learning & developing
  • Having fun!

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