Child Play Area Team Leader

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."

  • Location
    Stoughton
  • Employment type
    Full Time Permanent
  • Department
    Customer Relations
  • Anticipated Closure Date
    2026-05-06
Candidate profile (title) Why we will love you
Candidate profile (text) - Default language Who said your career had to go in one direction? Exceptional career and learning possibilities are just some of the reasons why our co-workers stay with us for years and years.
At IKEA, you can pick your path, build your skills and go wherever your curiosity leads you. Where will you go? Join our team and see.
Key responsibilities (title) What you'll be doing day to day
Key responsibilities (text) • Hires, onboards, trains, leads, manages and develops the Smaland co-workers and Carts co-workers in the store. Identifies successor, creates development plans and secures necessary training.
- Overseeing the operation of Smaland area, IKEA's courtesy children's play area.
- Managing entrance greeters to actively guide and answer customers' questions.
- Overseeing the gathering and restocking of carts and bags throughout the store and parking areas.
- Supporting cashiers in Checkout & Payment area and other Customer Experience areas, as needed.
- Training co-workers and other Customer Experience Leaders on Smaland processes and safety requirements.
- Responding to escalated customer issues and leader intervention calls with sense of urgency.
- Leading, attending and contributing to store meetings and forums as applicable.
Team vision ( title) Together as a team
Team vision (text) A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.
Let's connect Apply now!
Let´s connect JOB TYPE – Regular; Full Time
BENEFITS ELIGIBLE - Yes
HOURS – 38-40 hours/week; Retail environment. Must have open availability Monday through Sunday.

The full salary range for this role is $27.51 - $38.00

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to ​help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

*Generous paid time off, holiday and sick time
*WiselyPay – get earned wages up to two days early
*Paid parental leave (up to 16 weeks)
*KinderCare tuition discount  
*Retirement and bonus plans
*Co-worker discount, meal deal, and referral bonus
*Pet insurance program
*Education assistance and learning programs
*Safety shoe reimbursement
*24/7 telehealth visits
*Dental and vision plans
*Medical and Rx plans (must work min. 20 hrs/wk)
*A fun and inclusive work environment
Local section (title) Qualifications
Local section (text) • 3 years of experience in retail.
- Experience leading and developing people.

The starting rate/ salary for this position ranges from 27.51 USD to 38 USD and will be based on relevant work experience.

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimen­sions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What we all have in common

  • Living our values
  • Being your unique self, while respecting and including others
  • A passion for home furnishing
  • Performing & delivering while learning & developing
  • Having fun!

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