Store Assistant - Norwich

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."

  • Location
    Norwich
  • Employment type
    Part Time Permanent
  • Department
    Sales & Commercial
  • Deadline
    2025-08-05
Candidate profile (text) - Default language IKEA Norwich

We are recruiting Store Assistants that will primarily work within our IKEA food department, to create our new store team at IKEA Norwich, Unit 4a, Hall Road Retail Park Hall Road, Norwich, NR46DH, opening August 2025.

Join our team at the new Norwich store as a store assistant, you will be passionate about our products and motivated to share inspiring home furnishings solutions with the many people. Whether you're ensuring smooth service, sharing Swedish delicacies in the bistro and Swedish Food Market or maintaining the great customer experience throughout the store, you'll play a vital role in creating a welcoming atmosphere and a positive shopping experience. If you love working in a fast-paced environment and making people smile—this is the perfect role for you!

WHAT WE OFFER

• The Start Date of employment will be: TBC
• Competitive hourly rate of £12.60 per hour.
• We have many contract options available ranging from 12 to 30 hours per week, with shift patterns being during the day, evenings and full weekends.
• We can discuss flexibility to match your life and our business needs during the interview.


WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• iBenefits – Rewards & discount portal.
• Free healthy meal option, salad bar, fruit and hot/cold drinks.

..as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/


WHAT YOU'LL NEED TO HAVE

• A straightforward approach, enjoy handling several tasks at once, and are committed to being part of the team but also can manage your own workload efficiently.
• A customer first mindset and enjoy the versatility of working in a different area each day, making the customer feel valued and supported in everything you do.
• While previous food and customer service experience is beneficial, we are open to candidates who demonstrate a readiness to be actively involved in the work.
• Computer literate and able to work with technology.
• Able to prioritise and organise your own work to make efficient use of the time available with thorough attention to detail.
• Ability to work in an extremely fast-paced team environment.
• Ability to remain organised and detail-orientated, even when things get busy.
• Compliance with health and safety guidelines necessitates that applicants are 18 years of age or older.


WHAT YOU'LL BE DOING DAY TO DAY

• Providing a memorable shopping experience for our customers working across various departments but particularly the IKEA food department throughout the day, supporting store guests to find the most suitable solutions for their life at home.
• Support maximising sales by ensuring your areas of responsibility are clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting.
• You will use the IKEA vision of a better everyday life at home and prioritise the guests by interacting with guests and promoting products to align with their needs.
• The role may involve a variety of tasks, where you will be required to serve food, take payment at tills, clean and clear the work area, work behind the scenes, and safely use kitchen equipment.
•You may have to effectively use the appropriate stock ordering processes and procedures to secure quality ingredients and food safety, introduce vitality and reduce waste.
• Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co-workers.
• Support your colleagues, lend a hand, and create a positive work environment, contributing to a proud team.


WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and be valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many.


RECRUITMENT PROCESS INFORMATION

Let us know if you require any adjustments to be made during the interview process as soon as possible.

• Please attach an updated CV with your application so we can get to know you better.
• Shortlisted candidates will be invited by email to attend a face-to-face interview

We understand not everyone will be successful, but we promise to keep you informed either way.

For any advice or support, email jack.mcskeane@ingka.ikea.com and I will be happy to help!

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimen­sions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What we all have in common

  • Living our values
  • Being your unique self, while respecting and including others
  • A passion for home furnishing
  • Performing & delivering while learning & developing
  • Having fun!

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